Front of House Manager

Position: Front of House Manager
Category: Restaurant
Type: Full Time
Duration: Year Round
Pay: Hourly

Job description
About us

Oaked 110 Whiskey and Wine Bar is a small business in Snow Hill, MD. We are professional, customer-centric and fun.

Our work environment includes:

Relaxed atmosphere
Lively atmosphere
Company perks
Regular social events
We're looking for a Front of House Manager with a passion for creating positive customer experiences. The ideal candidate will have excellent communication and interpersonal skills, is extremely organized and detail-oriented and can think on their feet while solving problems. On any given day, the Front of House Manager will be responsible for greeting customers, answering phones and assisting staff during all phases of the dining experience.

Responsibilities:

Ensure that staff is in place and able to perform their duties on time
Supervising daily shift operations
Train staff to follow restaurant procedures
Interacting with guests to get feedback on product quality and service levels including handling complaints
Keep track of employees hours
Ensure all end of day cash outs are correctly completed
Ensure that the dining experience is running smoothly
Interact with staff to be sure they are doing their jobs well
Controlling operational costs and identifying ways to cut waste
Appraising staff performace
Maintaining safety and food quality standards
Organizing staff schedules
Maintain a postivie work environment
Job Type: Full-time

Benefits:

Employee discount
Paid time off
Paid training
Experience level:

3 years
Restaurant type:

Bar
Casual dining restaurant
Shift:

10 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Weekly day range:

Every weekend
Monday to Friday
Weekend availability
Ability to commute/relocate:

Snow Hill, MD 21863: Reliably commute or planning to relocate before starting work (Preferred)
License/Certification:

ServSafe (Preferred)
Shift availability:

Day Shift (Required)
Night Shift (Required)
Work Location: In person